Customer Service

 

We currently service and provide products to over 2500 customers each day throughout South East Queensland whilst remaining a family company whose focus is on providing the highest quality products with the most extensive customer service.

Businesses in Foodservice, Retail, Education, Health and Aged Care, Premium Cafe, Events, Clubs, Lunch Bar and Petrol & Convenience segments all benefit from our innovative bakery and snack solutions range, thus providing growth to these sectors.

Product Development is our specialty.

Homestyle Bake is unique in this area. We listen to your food concepts, consider your requirements and anticipated volume, whilst working with you to tailor your product/s to meet final market expectations.

With over 80 years of expertise in specialist baking, our Product Development Team and master Bakers have the ability to take your product concept to realisation and a "market ready" stage. Further, we work with you to ensure there is a sound supply and delivery infrastructure in place to support the movement of your product.

We love the challenges that developing new products bring; thinking outside of the box; using varied techniques; achieving great outcomes for our customers.

Your success is our success!

At Homestyle Bake, we offer our customers the following to make your job just that little bit easier:

 

  • Personalised service and professional support, by employees who are dedicated to helping you. As a customer, a member of our Sales Team will be assigned to assist with your supply needs on an ongoing basis.
  • Product development of specific products required by you on a quantity basis.
  • Quality Assurance and a Guarantee that covers our entire product range.
  • Products that have an emphasis on health and well-being, with a large range of products meeting the guidelines of the Queensland Government Smart Choices Food Strategy.
  • Efficient deliveries that are tailored to suit your needs.
  • Time and cost savings, you only need to place one order for all your bakery needs. Efficient electronic ordering services are available for the convenience of all customers.
  • Orders can be altered up until 2pm the working day prior to your delivery, allowing you the flexibility to change your order to allow for unexpected events.
  • Specialised and individualised menu ideas and promotional planning.
  • Supply of support material, flyers, e-newsletters and invoice messages to keep you up to date with our products and promotions.
  • Professional Fundraising advice and service provided by our specialist Fundraising Team.